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Updates On the New Crunchyroll Video Player

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5 cr points
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Posted 10/6/19 , edited 10/9/19
Please make so that when we move the mouse or go forward in video, the player doesn't dim the video, its so annoying
70 cr points
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30 / M
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Posted 10/7/19 , edited 10/7/19
The player continues to not load the video after an ad when using Firefox. Chrome seems to be fine, but I tire of having to switch.
1103 cr points
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68 / M
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Posted 10/7/19 , edited 10/9/19
From what I can tell, the only reason for the new player is to support protected content. It doesn't work very well compared to the previous player, but I guess that doesn't matter much to CR. Not a good UX.
10 cr points
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Posted 10/7/19 , edited 10/10/19
The previous player worked fine and then y'all went and broke it with this garbage. I can't play any video on any quality without it buffering every couple of seconds. It's maddening and I can't believe I'm paying for this service that refuses to work properly.

Please put the old player back until you fix this mess.
6044 cr points
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26 / M / London, ON
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Posted 10/8/19 , edited 10/8/19
New video player for some reason appeared yesterday. Not tracking my place in the Queue. Pretty frustrating, but history is still working fine.
11 cr points
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Posted 10/8/19 , edited 10/8/19
Having issues where videos play fine for a bit... and then just stop loading. Using Firefox. Going to try Chrome.
70 cr points
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30 / M
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Posted 10/9/19 , edited 10/9/19
Yep, the problem I have on Firefox with videos being stuck at loading after playing the initial ad is still happening. Chrome works fine, however. Been a week and would really love it if this were fixed soon.
755 cr points
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Posted 10/9/19 , edited 10/9/19
the queue is not updating with how far into the episode you have watched. or atleast not all the time can this be fixed ?
38 cr points
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23 / M / Highlands
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Posted 10/9/19 , edited 10/9/19
no english subs on naruto??????
16020 cr points
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42 / F
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Posted 10/9/19 , edited 10/10/19
Another fix the queue now please post... As well as videos just start buffering intermittently and then just stop. Chrome, IE, and Firefox all affected.
54 cr points
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21 / UK
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Posted 10/10/19 , edited 10/10/19
Will it be possible to watch without subs? Like just dubbed in japanese
58245 cr points
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63 / M / Earth
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Posted 10/10/19 , edited 10/10/19

KarenBee wrote:

Will it be possible to watch without subs? Like just dubbed in japanese


That capability only exists for the browser player. Click the gear lower right while playing an episode and then click on subtitles in the menu that pops up.
54 cr points
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21 / UK
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Posted 10/10/19 , edited 10/10/19
Thank you so much!
9 cr points
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25 / M
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Posted 10/10/19 , edited 10/10/19
New video player removed English subtitles for Naruto episodes 1-7. Please add them back.
38 cr points
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Posted 10/10/19 , edited 10/11/19
New player makes it impossible to see the english subs on shows where they were rendered into the video, I've seen a bunch of poeple complaining about missing subs on naruto, which is one of those shows.
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