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Updates On the New Crunchyroll Video Player

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5 cr points
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Posted 9 days ago , edited 6 days ago
Please make so that when we move the mouse or go forward in video, the player doesn't dim the video, its so annoying
64 cr points
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30 / M
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Posted 8 days ago , edited 8 days ago
The player continues to not load the video after an ad when using Firefox. Chrome seems to be fine, but I tire of having to switch.
1103 cr points
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68 / M
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Posted 8 days ago , edited 6 days ago
From what I can tell, the only reason for the new player is to support protected content. It doesn't work very well compared to the previous player, but I guess that doesn't matter much to CR. Not a good UX.
10 cr points
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Posted 8 days ago , edited 5 days ago
The previous player worked fine and then y'all went and broke it with this garbage. I can't play any video on any quality without it buffering every couple of seconds. It's maddening and I can't believe I'm paying for this service that refuses to work properly.

Please put the old player back until you fix this mess.
6044 cr points
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25 / M / London, ON
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Posted 7 days ago , edited 7 days ago
New video player for some reason appeared yesterday. Not tracking my place in the Queue. Pretty frustrating, but history is still working fine.
11 cr points
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Posted 7 days ago , edited 6 days ago
Having issues where videos play fine for a bit... and then just stop loading. Using Firefox. Going to try Chrome.
64 cr points
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30 / M
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Posted 6 days ago , edited 6 days ago
Yep, the problem I have on Firefox with videos being stuck at loading after playing the initial ad is still happening. Chrome works fine, however. Been a week and would really love it if this were fixed soon.
737 cr points
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Posted 6 days ago , edited 6 days ago
the queue is not updating with how far into the episode you have watched. or atleast not all the time can this be fixed ?
38 cr points
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23 / M / Highlands
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Posted 6 days ago , edited 6 days ago
no english subs on naruto??????
16020 cr points
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42 / F
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Posted 6 days ago , edited 5 days ago
Another fix the queue now please post... As well as videos just start buffering intermittently and then just stop. Chrome, IE, and Firefox all affected.
34 cr points
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21 / UK
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Posted 5 days ago , edited 5 days ago
Will it be possible to watch without subs? Like just dubbed in japanese
57993 cr points
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63 / M / Earth
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Posted 5 days ago , edited 5 days ago

KarenBee wrote:

Will it be possible to watch without subs? Like just dubbed in japanese


That capability only exists for the browser player. Click the gear lower right while playing an episode and then click on subtitles in the menu that pops up.
34 cr points
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21 / UK
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Posted 5 days ago , edited 5 days ago
Thank you so much!
9 cr points
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25 / M
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Posted 5 days ago , edited 5 days ago
New video player removed English subtitles for Naruto episodes 1-7. Please add them back.
30 cr points
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Online
Posted 5 days ago , edited 4 days ago
New player makes it impossible to see the english subs on shows where they were rendered into the video, I've seen a bunch of poeple complaining about missing subs on naruto, which is one of those shows.
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