Updates On the New Crunchyroll Video Player

Brunoshe

18 cr points

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Posted 10/6/19 , edited 10/9/19

Please make so that when we move the mouse or go forward in video, the player doesn't dim the video, its so annoying

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DantheD-man

100 cr points

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Posted 10/7/19 , edited 10/7/19

The player continues to not load the video after an ad when using Firefox. Chrome seems to be fine, but I tire of having to switch.

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lmn5151

1167 cr points

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Posted 10/7/19 , edited 10/9/19

From what I can tell, the only reason for the new player is to support protected content. It doesn't work very well compared to the previous player, but I guess that doesn't matter much to CR. Not a good UX.

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draxian_starcatcher

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Posted 10/7/19 , edited 10/10/19

The previous player worked fine and then y'all went and broke it with this garbage. I can't play any video on any quality without it buffering every couple of seconds. It's maddening and I can't believe I'm paying for this service that refuses to work properly.

Please put the old player back until you fix this mess.

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dahpwnerofu

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Posted 10/8/19 , edited 10/8/19

New video player for some reason appeared yesterday. Not tracking my place in the Queue. Pretty frustrating, but history is still working fine.

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whit7990

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Posted 10/8/19 , edited 10/8/19

Having issues where videos play fine for a bit... and then just stop loading. Using Firefox. Going to try Chrome.

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DantheD-man

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Posted 10/9/19 , edited 10/9/19

Yep, the problem I have on Firefox with videos being stuck at loading after playing the initial ad is still happening. Chrome works fine, however. Been a week and would really love it if this were fixed soon.

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voodoo921

847 cr points

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Posted 10/9/19 , edited 10/9/19

the queue is not updating with how far into the episode you have watched. or atleast not all the time can this be fixed ?

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LegendaryCloudz

84 cr points

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Posted 10/9/19 , edited 10/9/19

no english subs on naruto??????

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Smatchamoe

16021 cr points

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Posted 10/9/19 , edited 10/10/19

Another fix the queue now please post... As well as videos just start buffering intermittently and then just stop. Chrome, IE, and Firefox all affected.

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KarenBee

68 cr points

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Posted 10/10/19 , edited 10/10/19

Will it be possible to watch without subs? Like just dubbed in japanese

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asharka

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Posted 10/10/19 , edited 10/10/19

KarenBee wrote:

Will it be possible to watch without subs? Like just dubbed in japanese

That capability only exists for the browser player. Click the gear lower right while playing an episode and then click on subtitles in the menu that pops up.

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Welcome to the plutocracy, where synergy isn't just some buzzword

KarenBee

68 cr points

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Posted 10/10/19 , edited 10/10/19

Thank you so much!

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Humle

13 cr points

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Posted 10/10/19 , edited 10/10/19

New video player removed English subtitles for Naruto episodes 1-7. Please add them back.

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Toothbrush_Boy

44 cr points

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Posted 10/10/19 , edited 10/11/19

New player makes it impossible to see the english subs on shows where they were rendered into the video, I've seen a bunch of poeple complaining about missing subs on naruto, which is one of those shows.

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Brunoshe 18 cr points Send Message: Offline	Permalink Reply Quote Posted 10/6/19 , edited 10/9/19 Please make so that when we move the mouse or go forward in video, the player doesn't dim the video, its so annoying
	Report to Moderator
DantheD-man 100 cr points Send Message: 31 / M Offline	Permalink Reply Quote Posted 10/7/19 , edited 10/7/19 The player continues to not load the video after an ad when using Firefox. Chrome seems to be fine, but I tire of having to switch.
	Report to Moderator
lmn5151 1167 cr points Send Message: 69 / M Offline	Permalink Reply Quote Posted 10/7/19 , edited 10/9/19 From what I can tell, the only reason for the new player is to support protected content. It doesn't work very well compared to the previous player, but I guess that doesn't matter much to CR. Not a good UX.
	Report to Moderator
draxian_starcatcher 10 cr points Send Message: Offline	Permalink Reply Quote Posted 10/7/19 , edited 10/10/19 The previous player worked fine and then y'all went and broke it with this garbage. I can't play any video on any quality without it buffering every couple of seconds. It's maddening and I can't believe I'm paying for this service that refuses to work properly. Please put the old player back until you fix this mess.
	Report to Moderator
dahpwnerofu 6044 cr points Send Message: 27 / M / London, ON Offline	Permalink Reply Quote Posted 10/8/19 , edited 10/8/19 New video player for some reason appeared yesterday. Not tracking my place in the Queue. Pretty frustrating, but history is still working fine.
	Report to Moderator
whit7990 11 cr points Send Message: Offline	Permalink Reply Quote Posted 10/8/19 , edited 10/8/19 Having issues where videos play fine for a bit... and then just stop loading. Using Firefox. Going to try Chrome.
	Report to Moderator
DantheD-man 100 cr points Send Message: 31 / M Offline	Permalink Reply Quote Posted 10/9/19 , edited 10/9/19 Yep, the problem I have on Firefox with videos being stuck at loading after playing the initial ad is still happening. Chrome works fine, however. Been a week and would really love it if this were fixed soon.
	Report to Moderator
voodoo921 847 cr points Send Message: Offline	Permalink Reply Quote Posted 10/9/19 , edited 10/9/19 the queue is not updating with how far into the episode you have watched. or atleast not all the time can this be fixed ?
	Report to Moderator
LegendaryCloudz 84 cr points Send Message: 24 / M / Highlands Offline	Permalink Reply Quote Posted 10/9/19 , edited 10/9/19 no english subs on naruto??????
	Report to Moderator
Smatchamoe 16021 cr points Send Message: 43 / F Offline	Permalink Reply Quote Posted 10/9/19 , edited 10/10/19 Another fix the queue now please post... As well as videos just start buffering intermittently and then just stop. Chrome, IE, and Firefox all affected.
	Report to Moderator
KarenBee 68 cr points Send Message: 22 / UK Offline	Permalink Reply Quote Posted 10/10/19 , edited 10/10/19 Will it be possible to watch without subs? Like just dubbed in japanese
	Report to Moderator H
asharka 60128 cr points Send Message: 64 / M / Earth Offline	Permalink Reply Quote Posted 10/10/19 , edited 10/10/19 KarenBee wrote: Will it be possible to watch without subs? Like just dubbed in japanese That capability only exists for the browser player. Click the gear lower right while playing an episode and then click on subtitles in the menu that pops up.
	Report to Moderator Welcome to the plutocracy, where synergy isn't just some buzzword
KarenBee 68 cr points Send Message: 22 / UK Offline	Permalink Reply Quote Posted 10/10/19 , edited 10/10/19 Thank you so much!
	Report to Moderator H
Humle 13 cr points Send Message: 26 / M Offline	Permalink Reply Quote Posted 10/10/19 , edited 10/10/19 New video player removed English subtitles for Naruto episodes 1-7. Please add them back.
	Report to Moderator
Toothbrush_Boy 44 cr points Send Message: Offline	Permalink Reply Quote Posted 10/10/19 , edited 10/11/19 New player makes it impossible to see the english subs on shows where they were rendered into the video, I've seen a bunch of poeple complaining about missing subs on naruto, which is one of those shows.
	Report to Moderator