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Updates On the New Crunchyroll Video Player

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37 / F / In a van down by...
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Posted 9/8/18 , edited 9/8/18

TheOmegaForce70941 wrote:


Nogara-san wrote:

Subtitles work fine but I can not get a picture on here.

Also, it keeps coming up Not Secure.


But the app for the Ipad that I use works fine.


Your browser shows it as not secure due to them not having any HTTPS certificate on the website


I see...



For now I can watch things on my Ipad app....but come on CR. Get this shit together. I never had problems before...
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Posted 9/8/18 , edited 9/15/18
Please make it so the mouse automatically disappears when the player is in full screen and/or when the mouse is right inside the screen. Also, when an episode finishes, it goes out of full screen and forces back to how it originally is. In the old player, it would stay in full screen.











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Posted 9/8/18 , edited 9/8/18
Eh, now I'm having problems where it stops buffering entirely and eventually grinds to a halt several times each video.
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24 / West Friendship,...
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Posted 9/8/18 , edited 9/8/18
Now that this is out of the way, please commit to fixing the apps. PS4, XBOX, Wii etc.
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Posted 9/8/18 , edited 9/8/18
Please please let us turn off autoplay. It is very frustrating to be reading the comments during the end credits and then be involuntarily warped to the next episode.
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Posted 9/8/18 , edited 9/8/18
The video player stinks. How about fixing the problems first. Why is it a good thing that the videos will stop and reset for the next episode!
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49 / F / Villa Rica, GA
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Posted 9/8/18 , edited 9/8/18
The new format is not working for me. Fifty percent of the time the video lags (plays, loads, plays, loads...repeat many times over). Also I could not go to full screen trying to watch one anime (Show By Rock) and today trying to watch Cells at Work, the "play,load,play,load,play,load" kept up again with the added problem of not allowing me to return from full screen. I finally just had to close the whole window and reload CR.

The reason I did want the option immediately available from full screen to normal was because the Cells At Work episode was doing its' play,load,play,load repeat 20 X.

I'm hoping this lagging gets addressed and that all the bugs for the ability to control the screen gets fixed.
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Posted 9/8/18 , edited 9/8/18

orichaa wrote:

Please make it so the mouse automatically disappears when the player is in full screen and/or when the mouse is right inside the screen. Also, when an episode finishes, it goes out of full screen and forces back to how it originally is. In the old player, it would stay in full screen.


As far as making the cursor not visible, it is possible, but it is a big no-no for user experience. Most web developers would refuse to do that as it impacts user experience. It sounds good, but imagine moving your mouse and not knowing where your cursor is because it is being hidden, it isn't a good experience at all. Instead, move your mouse to a different screen (if you have more than one monitor) or to the bottom right corner.
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Posted 9/8/18 , edited 9/8/18
I have a big problem aswell when the site loads the html5 player i dont see anything its only white where the player should be... its really annoying that it doesnt work.

btw. iam using Firefox quantum 62.0
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Posted 9/8/18 , edited 9/8/18
"Most Web Developers". Why are you comparing Crunchyroll? If you're comparing with this website, you should know that every single website that offers the ability to watch your favourite anime (or to watch a video for the sake of the argument) has this feature and had it for many years. Crunchyroll is the first website to update their player. I think, as far as updates go, Crunchyroll probably didn't think about automatically removing the cursor when you're on Full Screen. It's fine, we all make mistakes, but sometimes when you don't report the faults of something, nothing will happen. I'm voicing this little issue to make all anime fans feel more comfortable by adding what they have lost from this update. (comfortability). "Sounds good", I don't know why you're getting a little triggered by this, even YouTube has this and they had this for a lot of years ?_?
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Posted 9/8/18 , edited 10/1/19
I think you two might be misunderstanding each other. Put simply, keeping the mouse cursor hidden while stationary is an absolute must in full-screen. Hiding it at all while windowed is a bad idea.
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Posted 9/8/18 , edited 9/8/18

xdaviidx wrote:

I have a big problem aswell when the site loads the html5 player i dont see anything its only white where the player should be... its really annoying that it doesnt work.

btw. iam using Firefox quantum 62.0


Are you using an add-on like NoScript?

I got the new player to appear by allowing "segment.com"
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Posted 9/8/18 , edited 9/8/18
That's my point, having it for Full Screen is a no-brainer. Netflix, hulu, YouTube, etc, all have this and had it for many years. Crunchyroll had this too, until this recent update.
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Posted 9/8/18 , edited 9/8/18

MobiusRaptor wrote:


xdaviidx wrote:

I have a big problem aswell when the site loads the html5 player i dont see anything its only white where the player should be... its really annoying that it doesnt work.

btw. iam using Firefox quantum 62.0


Are you using an add-on like NoScript?

I got the new player to appear by allowing "segment.com"




no i dont use this add-on

i use a few orders but it still doesnt work when i start firefox without add-ons.

i look for "segment.com"
until now it didnt show up - not like flash whats popping up when its blocked or not allowed

where can i find segment.com ?

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Posted 9/8/18 , edited 9/8/18

xdaviidx wrote:

no i dont use this add-on

i use a few orders but it still doesnt work when i start firefox without add-ons.

i look for "segment.com"
until now it didnt show up - not like flash whats popping up when its blocked or not allowed

where can i find segment.com ?


I only have Adblock Plus and NoScript so I'm not sure how other add-ons would work.

If you had NoScript and clicked on the icon, a list of domains would show up. You toggle whichever ones you need to allow to get the site working properly. May take some trial and error.

The following domains are what I need to allow CR's player to work, with "segment.com" being the one needed to make the new player work.



Edit: wording
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