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Post Reply Introducing the New Crunchyroll Video Player
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Posted 9/19/18 , edited 17 days ago
Not being able to turn off all subtitles is a huge negative.
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25 / M / Nebraska
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Posted 9/19/18 , edited 9/28/18
I like the new player overall. It's much faster to load and has better quality than the old one, but I do have 2 big problems with it that you haven't addressed.

1. Using "F" for fullscreen is nice, but it leaves the progress bar on screen at all times, while using the actual fullscreen button in the bottom right doesn't. "F" shouldn't be leaving it there, either.

2. Arrow keys for volume up and volume down are a must.
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23 / M / Philippines
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Posted 9/19/18 , edited 9/19/18
Next up is improving the site's interface
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29 / M / Louisville, KY
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Posted 9/19/18 , edited 9/19/18

kalirion wrote:

Doesn't remember quality/bitrate setting, always defaulting back to Auto. No thanks.


I've seen several users bring that up and they ignore it. I haven't seen anyone at all complain about the volume, but they "fix" it instead of the thing people are complaining about?
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26 / F / Palm Bay, Florida...
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Posted 9/19/18 , edited 9/19/18
Are you going to do something about the PS4 app next? The video quality is unacceptable in 2018. Steins; Gate 0 in particular looks disgusting. The colors are washed out and there's banding in every frame. I watched the same AoT simulcast back to back on the CR and Funimation PS4 apps. Funimation has vastly better sound and video quality.
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Posted 9/19/18 , edited 9/19/18
From the FAQ:

Why can’t I take a clean screenshot anymore?

Why can’t I take a clean screenshot anymore?

The player controls, including the large play button when paused, will fade away if you move your mouse away from the screen or leave the mouse inactive for a few seconds.


The mouse isn't the problem. The problem is that the controls leap onto the screen at the slightest touch of the keyboard.

aty01 
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Posted 9/19/18 , edited 9/19/18
bring back the next button and volume controls
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Posted 9/19/18 , edited 9/19/18
I've been one of the 50% testing the new player for a while now. I had a few problems, and it was a bit barebones at first. It still needs some work to match the featureset of the old player, but the general functionality has been a huge improvement. Keyboard shortcuts are a welcome return. Subtitle and resolution options that are remembered between sessions will be a nice add. I never used the windowed player anyway, but I'm sure it's return would be welcomed by many.

Bugfixes and featureset improvements are all welcome, but the greatest improvement has just been the improved stability and cross-platform compatibility that come from switching to html5. As a linux user, I used to have the occasional flash compatibility errors on the mainsite to the point that I had my account linked to VRV just to use the alternate player. The old player had mostly fixed these issues, and had a much better featureset, but it really was long past time for it to go. I'm hoping to see more improvements, and I'm pretty confident that over time this player will be a huge improvement over the old one. It's already a welcome change, even it it's early state.
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39 / F / Seireitei, Soul S...
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Posted 9/19/18 , edited 9/27/18

Skyforge20015 wrote:

lol i get off for a hr and open to finish up something to see theres a diff video player old one worked just fine .


Adobe announced awhile back that they're going to be discontinuing the Flash Player, what Crunchyroll was using for a video player, by the year 2020. That's why Crunchyroll is changing their video player now. Especially if major issues do arise between now and then, then the site can at least revert back to the Flash Player until they fix it. Once Flash Player is gone they won't be able to. Thus why they've rolled out the HTML5 player now so that they can find and fix any bugs before that.
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Posted 9/19/18 , edited 9/23/18
Please add a way to turn off auto-play.
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39 / F / Seireitei, Soul S...
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Posted 9/19/18 , edited 9/20/18

CBT233 wrote:

Really need a subtitle selector to turn subs off, please keep working (


They said that that's one of the things they're working on in the Opening Post of this thread:

We are currently working on the following issues and will be releasing fixes shortly:
2. Subtitle selector: this will provide an ability to choose subtitle language within the video player, or turn them off entirely if desired.
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Posted 9/19/18 , edited 9/23/18
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52 / M / Earth
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Posted 9/19/18 , edited 9/23/18
three problems.....

defaults to volume 0
orange circle in middle of screen through entire video
pop up controls will not pop up

so, when I click on a video, it starts up with a circle in the center of the screen, muted and there is nothing I can do about it.

are the people going to be allowed a choice in players, because I would rather have the previous one.
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Posted 9/19/18 , edited 9/23/18
I had the new player for a while and one of my MAJOR issues which made watching episodes tiring was when an ad came up it would play the ad then interrupt with an ad or jump back to the episode then back and forth between ad and episode for a while.


Has this been fixed? It was awful to experience and I don't want to go through it again. Also is there some way to know HOW long ads are gonna play for? No way to see length of an ad in the new player.
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Posted 9/19/18 , edited 9/23/18

Johnathan749 wrote:
defaults to volume 0
orange circle in middle of screen through entire video
pop up controls will not pop up

so, when I click on a video, it starts up with a circle in the center of the screen, muted and there is nothing I can do about it.

are the people going to be allowed a choice in players, because I would rather have the previous one.

Check for adblock/scriptblocking/private mode and your device's cache.

Some other troubleshooting here.
https://help.crunchyroll.com/hc/en-us/articles/205402055-The-VIDEOS-AREN-T-WORKING-properly-What-s-wrong-
http://www.crunchyroll.com/forumtopic-1024556/new-html5-player-2018-unofficial-faq


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