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Introducing the New Crunchyroll Video Player

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7 cr points
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Posted 25 days ago , edited 24 days ago
Since yesterday I have been unable to watch any videos on this site. When I click on any video to play my entire screen goes black and I am unable to exit, I have to restart my entire computer just to regain control. I use firefox but have tried it in chrome only to have the same thing happen. Is anyone else having this issue? Does anyone know of a fix?
Keiek5 
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Posted 24 days ago , edited 24 days ago

LaughingZed wrote:

Since yesterday I have been unable to watch any videos on this site. When I click on any video to play my entire screen goes black and I am unable to exit, I have to restart my entire computer just to regain control. I use firefox but have tried it in chrome only to have the same thing happen. Is anyone else having this issue? Does anyone know of a fix?


oof, no, I don't get that bad of an error. Does it happen on other video sites?
7 cr points
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Posted 24 days ago , edited 23 days ago
It does happen on other sites. I have the same problem when I try to watch anything on netflix or amazon prime. Hulu is the only thing working for me these days.
ajlill 
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Posted 24 days ago , edited 23 days ago
It's been happening for two or three weeks now. This week, I even got some actual crash messages. It seems to start acting up sometime after 9pm EDT on Saturdays for me. I've has issues before that seem to be time dependent.
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Posted 23 days ago , edited 22 days ago
It seems like more people are experiencing the same issue as me with videos just stopping. I tried watching steins gate 0 and 7 episodes in and every one stopped at some random point usually after 5 minutes in but it stopped after i checked and it was definitely preloaded 2 minutes ahead before it stopped and reloaded a couple seconds after i checked. i cant tell if the servers are struggling or if the adds are not recognising premium users and breaking it somehow? Either way this is beyound anoying it just stopping at key moments it already ruined fate grand order for me might try a free trial for funimation see some of the anime they have there.
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Posted 19 days ago , edited 19 days ago
Why won’t the iOS app load anymore. It was fine yesterday but today I got a Terms of Use notice and then the app wouldn’t load. It seems like if it’s not one thing it’s another with the iOS app for the past 4 or 5 years. Can’t you get it right?
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Posted 15 days ago , edited 15 days ago
@LaughingZed are you using Windows insider ring (i.e., beta Windows)? Because I recently learned that you have to redownload some media features pack but it's currently not available for Windows 10 update 2004, which I think is causing some issues with my computer.
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