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AppleTV - An error occurred loading this content

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78 cr points
Send Message: GB Post
Norway
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Posted 22 hours ago , edited 15 hours ago

Hello, Sorry to hear you are running into this. This is a known issue that's actually affecting a number of users. Our team is hard at work putting together a fix. Thank you for your patience.

Todays email from customer support. They haven't forgotten about us completely. But over 40 days of downtime proves that we're not exactly their top priority customers....
23888 cr points
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この世界
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Posted 21 hours ago , edited 14 hours ago
An were entering day 45 since the Crunchyroll Apple TV/App hasn't worked at all for me and many other users. Began on February 5, 2019.

1. Device affected: Apple TV 3rd Gen model A1469 and earlier.

2. Problem or symptom: "WE STILL CANNOT VIEW VIDEOS!". When we hit the play button on an episode, we get the message - "An error occurred loading this content. Try again later".

These posts have the sole intention of keeping the users with the problems surrounding the Apple TV informed and nothing more. It's intended to try and keep all the information regarding these issues in one or more forum posts regarding this topic. Its intent is to help other users find the information faster and to share information with others so we might all benefit in some way or another. Also, a moderator or people from tech support might browse these posts and collect data that might help them resolve the problem faster.
78 cr points
Send Message: GB Post
Norway
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Posted 18 hours ago , edited 11 hours ago
Just recieved an email from CR stating that they will increase their monthly fee "as part of our commitment to continuously improve your Crunchyroll Premium experience."

Oh, the irony....
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