Free trial

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Posted 12/28/18 , edited 12/28/18
A while ago I had used up my free trial (the one you get when you just make your account). After the free trial was done, it once again said I had a 14 day free trial, so I said why not. When I claim my “free trial”, I end up getting charged for 1 month of premium, even though it said I had a 14 day free trial. Why?
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