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Why is PM disabled?

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26 / F / Philippines
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Posted 1/11/19 , edited 17 days ago
I can't access my inbox and I get the notif that PM is disabled but I dunno why? I tried looking for any post around explaining why but there's none so I'm wondering if it's just me or if this is happening to everyone else...
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24 / F / My Inner World
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Posted 1/11/19 , edited 3/24/19
PM has been glitching a lot lately. Myself and several other users have gotten notifications but no messages showing up. They've probably disabled it so they can work on fixing it.
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31 / F
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Posted 1/11/19 , edited 1/11/19
I hope it's fixed soon. I just got a pass from a friend Dx
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32 / M / U.S.
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Posted 1/11/19 , edited 6 days ago

SaeryenTheSongstress wrote:

PM has been glitching a lot lately. Myself and several other users have gotten notifications but no messages showing up. They've probably disabled it so they can work on fixing it.


On Friday, right before the weekend starts? Is it going to be "temporarily disabled" like Facebook Login? That's been gone for at least a year now. If they are fixing it, I wonder if they will fix it faster than they are fixing the manga app? The last update to the app broke favorites, and all support could tell me was that they knew about it and would fix it eventually. That weird negative messages thing has been going on with PMs for years now, and the only fix if it happens to you is to contact support and have someone manually fix it for you. Years, and nobody has fixed the bug.

I seriously wonder if private messages will come back at all.
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24 / F / My Inner World
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Posted 1/11/19 , edited 9 days ago

EarthLight22 wrote:


SaeryenTheSongstress wrote:

PM has been glitching a lot lately. Myself and several other users have gotten notifications but no messages showing up. They've probably disabled it so they can work on fixing it.


On Friday, right before the weekend starts? Is it going to be "temporarily disabled" like Facebook Login? That's been gone for at least a year now. If they are fixing it, I wonder if they will fix it faster than they are fixing the manga app? The last update to the app broke favorites, and all support could tell me was that they knew about it and would fix it eventually. That weird negative messages thing has been going on with PMs for years now, and the only fix if it happens to you is to contact support and have someone manually fix it for you. Years, and nobody has fixed the bug.

I seriously wonder if private messages will come back at all.


Calm down. You'll only make yourself feel worse by worrying and getting angry. Believe me, I've been there. Why don't you watch an anime you really love?

I'm not trying to be condescending. I used to do the same thing and it made my quality of life not as good. I really do want to help you.
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F / Boston-ish
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Posted 1/11/19 , edited 1/12/19

yumikikoharu wrote:

I can't access my inbox and I get the notif that PM is disabled but I dunno why? I tried looking for any post around explaining why but there's none so I'm wondering if it's just me or if this is happening to everyone else...


It's not just you. I first saw that same message either or early this morning or some time yesterday I believe and have not been able to access my private messages since. If it continues through the weekend I'll contact support to see if they can provide some reasonable answer as to when it will be back.
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54 / M / Hawai'i
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Posted 1/12/19 , edited 1/12/19
I don't get a lot of PMs so I didn't even realize this was a problem until I saw this topic and tried to access my inbox.
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26 / F / Philippines
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Posted 1/12/19 , edited 1/14/19
I have had that PM glitch where new messages become invisible. I have sent a ticket for it before and they said they'd be fixing it so maybe it's that? I'm not really sure but I'm worried. I hope this gets cleared up soon so I can check my inbox. Most of my buddies here chat with me on PMs.
Vahvi 
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Posted 1/12/19 , edited 1/12/19

lorreen wrote:


yumikikoharu wrote:

I can't access my inbox and I get the notif that PM is disabled but I dunno why? I tried looking for any post around explaining why but there's none so I'm wondering if it's just me or if this is happening to everyone else...


It's not just you. I first saw that same message either or early this morning or some time yesterday I believe and have not been able to access my private messages since. If it continues through the weekend I'll contact support to see if they can provide some reasonable answer as to when it will be back.


Can you ask them what's going on in it's entirety while you're at it, the forums are breaking down left and right. This just ain't normal.
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15 / F
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Posted 1/12/19 , edited 1/13/19
mine aren’t working either! oh dear
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36 / M / Finland- The Cave...
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Posted 1/13/19 , edited 17 days ago
And here I thought they just did it to piss me off after I wrote VERY hostile commendary about them force popping items to my face every time I tried to add something new to shopping cart at store.

Last thing you want in online store when you add an item is to get same pop up of DIFFERENT type of items on your face.. over and over again.. despite clicking not interested ( over and over again). ( I ended up buying 15+ novels from somewhere else because of that bs)

... I probably went too far describing the possible mental and intellectual capasity of their marketting people though... thus kinda well...

Thought it was just me , glad it's not just me =)

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Posted 1/14/19 , edited 1/14/19
Uh so... how's everyone else's inbox? Mine is still disabled. I have 2 messages on it I can't read. T^T
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Posted 1/14/19 , edited 1/14/19

yumikikoharu wrote:

Uh so... how's everyone else's inbox? Mine is still disabled. I have 2 messages on it I can't read. T^T


Still down. Must be a long fix
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Posted 1/14/19 , edited 1/14/19
I continue to experience the message currently, but I am not bothered since I mostly message the moderators now. I am curious when will members begin to use the Inbox in the future.

Der Zoodirektor
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37 / M / Germany
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Posted 1/14/19 , edited 2/7/19

stonyneo wrote:

Every time I click on the Anime Awards banner link, the page loads saying "log in" in the top right corner as if I'm not logged in. If I click it it just redirects to the regular Crunchyroll site where I'm already logged in. I tried at lest 3 times and I can confirm I'm logged in to the site but it's not being recognized on the Anime Awards page.


If you are logged in on the Crunchyroll website, you are also automatically logged in on the awards website.

Right now it is not possible for anyone to send messages, so if you see unreads, they are likely system messages.
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