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Why is PM disabled?

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Posted 3/19/19 , edited 3/19/19

yumikikoharu wrote:

I see there's a problem in this forum as well.

Why is my reply to a post I quoted above the original post I quoted from? I guess there's more bugs... ugh. I thought the forums are getting fixed? At least that's what others are saying with them being able to make new threads and all... although this problem could be temporary. maybe it'll fix itself later. Maybe....


New posts sometimes display above old posts when posts have been deleted from a thread. Basically the new post goes into a “gap” where the deleted post used to be. That bug has actually been around for a couple of years so at this point I’d be very surprised if they fixed it. It’s unrelated to the recent situation where new forum threads couldn’t be created.
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Posted 3/20/19 , edited 3/20/19

lorreen wrote:

New posts sometimes display above old posts when posts have been deleted from a thread. Basically the new post goes into a “gap” where the deleted post used to be. That bug has actually been around for a couple of years so at this point I’d be very surprised if they fixed it. It’s unrelated to the recent situation where new forum threads couldn’t be created.


I see. I don't know if that makes me feel better or worse about the situation of the site right now. Something they haven't fixed for a long time plus all of these stuff is worrying.
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Posted 3/21/19 , edited 3/21/19

spider623 wrote:

so it's been like 3 months now......


More like 9 months. While it was working around July or August I know it has been down multiple times for several weeks on end between May and October of last year. The it went down again around December/January and hasn't been up since (at least from my experience). Good thing the PM isn't really a super important feature for me. Though I'd like to read the messages I get because my notification box still alerts me if I get PMed even if I can't read it.
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Posted 3/22/19 , edited 3/22/19
Only now I found out I'm this same issue too. I'm surprised that the problem has persisted since January.
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Posted 3/25/19 , edited 3/25/19
I wonder if this will ever be fixed. It's kinda making me nuts seeing the number by my inbox haha
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Posted 3/25/19 , edited 3/25/19

daphnelu7 wrote:

I wonder if this will ever be fixed. It's kinda making me nuts seeing the number by my inbox haha


Same. if there's a notif, I wanna check it. I actually press the inbox button everyday hoping it's finally fixed but it still isn't and it makes me frustrated that those numbers are still gonna be up there.
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Posted 3/25/19 , edited 3/25/19

daphnelu7 wrote:

I wonder if this will ever be fixed. It's kinda making me nuts seeing the number by my inbox haha


Yes, it will. Glitches always get fixed!
A few moths ago there was something that people often call "spam attack". Then Crunchyroll took measures which influenced the coding. I think that fixing the programming code would take some more time.
But, soon or late, this will happen - let us trust them, they have proved that it could be counted on them!
Again - Keep your heads up, glitches always get fixed!
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Posted 3/25/19 , edited 3/26/19

Ivokyuftaf6666 wrote:


daphnelu7 wrote:

I wonder if this will ever be fixed. It's kinda making me nuts seeing the number by my inbox haha


Yes, it will. Glitches always get fixed!
A few moths ago there was something that people often call "spam attack". Then Crunchyroll took measures which influenced the coding. I think that fixing the programming code would take some more time.
But, soon or late, this will happen - let us trust them, they have proved that it could be counted on them!
Again - Keep your heads up, glitches always get fixed!


In the amount of time they've been "working" on the "glitches", a team of programmers could have written an entirely new version of the service from the ground up. The longer this goes on, the more perplexing I find it. The only possible explanation is that they really don't have anyone working on it.
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Posted 4/1/19 , edited 4/1/19
I still can't access my inbox :S
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Posted 4/1/19 , edited 4/3/19
Four months is approaching, and this problem continues to exist. Was some of the developers/staff fired, or are the officials being told to not worry of the private messages issue is what has me curious.
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Posted 4/5/19 , edited 4/6/19

Tactiturn wrote:

Four months is approaching, and this problem continues to exist. Was some of the developers/staff fired, or are the officials being told to not worry of the private messages issue is what has me curious.


Others here think that maybe no one is actually working on this and after 4 months of this, I'm starting to think so, too.
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Posted 4/6/19 , edited 4/6/19
Oh Im not the only one
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Posted 4/7/19 , edited 4/9/19

yumikikoharu wrote:

I can't access my inbox and I get the notif that PM is disabled but I dunno why? I tried looking for any post around explaining why but there's none so I'm wondering if it's just me or if this is happening to everyone else...


I think hat we have just received an answer.
Please, look at the following quote.


Karkarov wrote:

As far as I am aware inbox functionality was turned off due to spammer accounts, as of this time there are no plans to turn it back on.


Thank you for answering!
Also, yay, it is cool that we can quote posts from locked topics on Crunchyroll.
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Posted 4/7/19 , edited 4/8/19

Ivokyuftaf6666 wrote:


yumikikoharu wrote:

I can't access my inbox and I get the notif that PM is disabled but I dunno why? I tried looking for any post around explaining why but there's none so I'm wondering if it's just me or if this is happening to everyone else...


I think hat we have just received an answer.
Please, look at the following quote.


Karkarov wrote:

As far as I am aware inbox functionality was turned off due to spammer accounts, as of this time there are no plans to turn it back on.


Thank you for answering!
Also, yay, it is cool that we can quote posts from locked topics on Crunchyroll.


That sucks, I still need to see my messages. But I guess at least now we do have an answer...

It would be nice if crunchyroll had made an official announcement regarding what happened to the PMs and not let people panic like this. Especially since there seem to be lots of other problems in the site right now.
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Posted 4/7/19 , edited 4/8/19

yumikikoharu wrote:


Others here think that maybe no one is actually working on this and after 4 months of this, I'm starting to think so, too.


That is what I now suspect, as there has yet to be any response why the inbox is disabled and changes were made to the forums. Perhaps this is from the results of Crunchyroll's new management, which has me concerned of the declining customer support we are receiving.
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