can't purchase premium

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28 / M
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Posted 1/12/19 , edited 1/12/19
its allready fixed
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Posted 1/13/19 , edited 1/13/19
How did you fix it? I have the same problem.
I already used my 14-day trial, and it keeps telling me to sign up for the trial. Updating my card in billing information tells me my card is invalid, and paypal doesn't let me pay.
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38 / O
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Posted 2/16/19 , edited 2/17/19
I'm hoping someone posts a fix for this because I'm having a similar issue.
4005 cr points
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Posted 29 days ago , edited 29 days ago
same
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Posted 29 days ago , edited 26 days ago
im also trying to purchase premium but it wont let me and it says Unauthorized request
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21 / M / 5739 benner st. A...
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Posted 28 days ago , edited 28 days ago
it has not been fix at least for some users.
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Posted 27 days ago , edited 26 days ago
So is there any way we can fix it?
Oaoj 
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Posted 26 days ago , edited 26 days ago
Estou com o mesmo problema fala que meu cartão é inválido e que o paypal não me deixa pagar.
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M / Colorado
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Posted 26 days ago , edited 25 days ago
If you're still having a issue then submit a ticket. I have premium but I don't have premium since my account status says free but upgrading to premium page shows I already have premium which I've had for years. Thoroughly confused on that along with my payment having issues even though the card is correct but I can't edit and I just get "Unauthorized request" when trying to update it. So a day later I'm waiting on my ticket and hopefully they can fix it on their end but it looks like they're probably slammed over this.

https://www.crunchyroll.com/help?topic=contact
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