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My CR account downgraded to free even though I have VRV premium

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Posted 14 days ago , edited 14 days ago

Artissin wrote:

Was this ever fixed? I'm thinking of going to VRV Premium but I don't want to loose my CR Premium.


Don't do it. I ended up just having to cancel my VRV membership and restarting my premium on CR.
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Posted 13 days ago , edited 13 days ago
I just had to cancel my VRV premium because of the issues with CR premium not working. Not going to bother switching back to VRV until they get this situation sorted out so it works reliably.
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M / Saint Petersburg,...
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Posted 13 days ago , edited 12 days ago

emeraldknight92 wrote:

I just had to cancel my VRV premium because of the issues with CR premium not working. Not going to bother switching back to VRV until they get this situation sorted out so it works reliably.


Thank You For the Update. I was hoping to get VRV guess I'll wait.
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Posted 13 days ago , edited 12 days ago
I have the same issue, but I don't use VRV. Premium was working yesterday and now it isn't.
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Posted 12 days ago , edited 12 days ago
I'm having your issue.

My premium worked before I went to work this morning and now all of a sudden my year of premium was slated to end early.
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M / Saint Petersburg,...
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Posted 6 days ago , edited 5 days ago
Seems to be working fine now.. My annual CR expired and I switched to VRV seems to be working fine so far.

Hopefully It stays that way!
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Posted 5 days ago , edited 5 days ago
Same issue here but VRV is not in my region so there is no way to access my premium. Its been more than a week and i really hope we get compensated for the inconvenience. I understand the work it ensues to fix things but just a "We are currently fixing Premium Membership issues and will update asap" would be nice.This is unacceptable.
Livbee 
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Posted 5 days ago , edited 5 days ago
I have exactly the same issue. Posted on Reddit, posted on the forums here, contacted support and absolutely no reply. Been exactly a week now since my premium just disappeared and having no word on the matter is disgusting for a business that has taken my money. VRV isn't an option for me either. I don't know any other company that runs (or doesn't run, in this case) like this.
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Posted 3 days ago , edited 3 days ago
FIXED!! It takes a while but they eventually answered me back and my premium is working again. Good Luck Everyone.
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Posted 2 days ago , edited 2 days ago
Mine is still not working
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Posted 2 days ago , edited 2 days ago
I am right there with you, my 12 Month Membership just vanished 8ish months in advance.
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