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7290 cr points
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29 / F
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Posted 2/4/19 , edited 2/4/19
Yes for me since my return, but considering the drastic changes occurring for Crunchyroll I am not surprised.
12 cr points
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Posted 2/4/19 , edited 2/5/19
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104 cr points
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Posted 2/5/19 , edited 2/5/19
The worst thing about this is that there has been absolutely no acknowledgement from CR that there has been any problem at all.
It would actually be nice to see what the problem is, and any expected time to a fix, but instead we get silence ...
Lucyla 
5592 cr points
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17 / F / Cupcake-world
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Posted 2/5/19 , edited 2/5/19
This come both on my Xbox and my computer so i can only watch series on my phone
7 cr points
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Posted 2/5/19 , edited 2/6/19
Wow, it's enough to make me cancel... this is pretty disappointing. Not that there's issues, but the lack of communication. Sure, bad stuff happens, but how you handle it, says a lot about the company.
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25 / M / Canada
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Posted 2/6/19 , edited 2/6/19
The amount of people who jave probably already canceled subscriptions or even the amount that are about to do so myself being included is probably high as hell. There is literally zero acknowledgment about the issue. The amounts of money CR makes they should have the issue already resolved or working on one but I doubt amything will happen for quite some time. They literally do not care about their customrs whatsoever it seems so I guess its time for me to go get Funimation so I can actually enjoy some anime after and or before work
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40 / M
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Posted 2/6/19 , edited 2/7/19
I've just contacted support as well. I'm on the verge of cancelling myself after many years of premium subscription. This really isn't anything new, there have been a few other series over the years that I watched on Netflix because their service actually works. That being said this is the worst it has ever been, at least the old app worked about 80% of the time.
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Posted 2/6/19 , edited 2/7/19
Only way it works when the “oops an error occured” is if I go on my phone and turn the wifi off. Doesn’t seem to work on wifi at all. Does it work for anyone else?
5 cr points
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38 / M
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Posted 2/6/19 , edited 2/7/19

tntcls wrote:

Your "team of shinobi" need better training.




Given I'm still experiencing issues with videos not loading, I think the "team of shinobi" have been assassinated
Key0te 
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Posted 2/6/19 , edited 2/7/19
" Oops! An error has occurred" it was working fine less then a minute before. Also gave us this same screen yesterday when we tryed to watch. please fix. I pay a subscription to get good service here. And for Pete's sake do some PR here this Shinobi are working on it is bs give us some actual information on what went wrong and possibly a time frame for when it might be fixed I mean it can be a tentative time frame but give us a little hope here stop leaving us in the dark like frontier communications does and then not fix it and continue to charge us for sub par services please get a PR guy out here in the forums. It's in your best interest to keep your paying customers happy so you can stay in business.
23139 cr points
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25 / M
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Posted 2/7/19 , edited 2/8/19
I'm not entirely sure how ya'll are getting the problem, but whenever I get it, its only when I go and search for something. I'm on the xbox one, so I have to make sure I just never press y. I hope this helps someone.
5623 cr points
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67 / M / Arizona
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Posted 2/11/19 , edited 2/12/19
Has anyone else been getting a error message today when trying to start a new topic? This has been going on all day for me.
3690 cr points
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M / UK
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Posted 2/12/19 , edited 2/12/19

StumpyD wrote:

Has anyone else been getting a error message today when trying to start a new topic? This has been going on all day for me.


Yeah no one is actually able to make any new topics right now . Crunchyroll really need to fix their site
3006 cr points
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37 / M
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Posted 2/14/19 , edited 2/14/19
Can't get CR on Firestick now
17851 cr points
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26 / M / Bulgaria, South-E...
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Posted 2/14/19 , edited 2/14/19

StumpyD wrote:

Has anyone else been getting a error message today when trying to start a new topic?




Yes, I have.
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