Have not gotten the MunchPak email.

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8 cr points
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20 / M
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Posted 4/15/19 , edited 9/20/20
I have not my email with the MunchPak Url in it and my free trail for the super fan pack ended a week ago and i payed the fee to continue the premium membership.
1005 cr points
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Posted 4/22/19 , edited 9/20/20
I am 4 months in and have not received it either. I made my own post and would also like to know why I have not received the email as well.
21 cr points
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30 / M / South Carolina
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Posted 4/28/19 , edited 4/28/19
i sent a email and the only thing i have been told so far is that they pushed it up to a specialist.
12 cr points
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Posted 5/17/19 , edited 5/17/19
im also having this issue and im part of the super fan pack just yesterday my free trial ended 15th but i figure they would be a day late to give the coupon nope just dont have it yet and i really like to know why
5 cr points
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Posted 7/10/19 , edited 7/10/19
Can't we sue Crunchyroll for false advertisement? I have been contacting and emailing about it for a long time. I still have not received my Munchpak after my first payment. It seems that I am not the only person.
16 cr points
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Posted 7/23/19 , edited 7/24/19
I contacted munchpak themselves and have yet to receive a response about this situation
12 cr points
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24 / M
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Posted 8/18/19 , edited 8/19/19
This is what i got form them after sending a few emails

Nick N. (Crunchyroll)

Jul 10, 4:45 PM PDT

Hi zdogjr2,

Thank you for writing.

With your Super Fan Pack subscription you will always get everything on Crunchyroll and VRV. The other subscription services you will have access to at launch will include ANiUTa, Utomik, and (if you subscribe for 3 months at this level) a sample from Munchpak and a swag bag from RightStuf.

If you haven't already, check out our super fan pack FAQ here:
https://help.crunchyroll.com/hc/en-us/articles/360015667471

If you should have any other questions or concerns, please feel free to reach out to us.

Thanks!

Nick N.

Customer Service/eCom

IT's currently 8/18/2019 and i have still not got my two codes but i did get the swag bag
5 cr points
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34 / M
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Posted 1/1/20 , edited 1/2/20
oh wow heck i havent even gotten my swag bag or anything
jpchu 
12 cr points
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Posted 1/8/20 , edited 1/9/20
i've been subscribed for the super fan pack for almost 5 months and they still haven't sent me anything
5 cr points
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Posted 1/10/20 , edited 1/11/20
oof so not just me..
5 cr points
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Posted 5/5/20 , edited 5/6/20
I’ve been subscribed maybe about 6 mo the and haven’t gotten jack crap I’m mad ???? because been patiently waiting at this point this is ridiculous and they making a fool out of us that pay a subscription out of our hard earned money
5 cr points
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Posted 5/12/20 , edited 5/12/20
I've been a "super fan" since January, and so far as I can tell, there is no difference between that and any other sort of membership. I certainly have gotten no e-mails to partner sites, the swag bag, any of that nonsense from their FAQ page. And the only reason I signed up to begin with was because they indicated to me on Twitter that they would have simuldubs of Haikyu! when they ran. I'm fine with subtitles myself, but my volleyball-loving teen only wants to watch when they are dubbed. I haven't done jack with this site and I'm basically sending them free money every month.
5 cr points
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Posted 6/24/20 , edited 6/25/20
i have been a super fan for 10 months havent gotten anything from them wtf. its one of the main reasons i bought the most expensive option. sine september of 2019 till now bought the superfan option and got nothing from them. SMH
5 cr points
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Posted 9/1/20 , edited 9/1/20
Wow Crunchyroll is actually committing False Advertisement
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