setting up CR app on android

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5924 cr points
Send Message: GB Post
68 / M / Arizona
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Posted 10/24/19 , edited 10/24/19
Yesterday I found there was another device added, I had two for myself. I deleted all 3 devices since I couldn't remember which ones were mine. When I click on CR on my screen I get a error message.

"We've made some important changes to the Crunchyroll app to work with your version of Android. Please update your app today."

I either can't find where to do the update or forgot how to do this. Can someone reply with how to do this.

Thanks,
2006 cr points
Send Message: GB Post
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Posted 10/24/19 , edited 10/24/19
Greetings,

If you are on android then updating the app would be done via the Google Play store app. In the store there's an option for "My apps & games" if you tap that a list of apps on your device with updates available should show up. Find Crunchyroll on the list, and tap update.

If the error still persists after updating it then you could try an uninstalling/reinstall the app via the google play store. If it isn't on the list of apps that have updates, then you might try emailing customer support.

Cheers,

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