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Flash crashes in 10.1.102 / 10.1.103
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17 / M / Tokyo-3
Posted 11/18/10 , edited 12/27/10
Please report if flash has crashed while trying to play a video. We've seen a bunch of people with Flash 10.1.102 and 10.1.103 reporting problems.


BasouKazuma wrote:

I believe we have located 2 ways to fix this problem:

  1. Disable hardware acceleration in Adobe Flash
    • Go to any Adobe Flash element (Example)
    • Right-click on the element
    • Select "Settings"
    • Un-check mark "Enable hardware acceleration"
    • Click "Close"
  2. Upgrade your Graphics Card drivers.
    • Instructions vary by Graphics Card type

Edit: #1 is the quick fix but #2 would be the more permanent fix which I would recommend doing if possible.

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53 / F / USA
Posted 11/18/10 , edited 12/19/10
Hi Shinji...

I've been having a lot of problems the last two weeks. When Flash doesn't stop streaming in the middle of the episode, I have to reload the page lots of times for it to start streaming. Sometimes it takes more than 5 minutes or even 25 reloads to start the episode.
My Flash's version is running under Windows 7 32b. Tried with IE, F.Fox & Chrome same thing for all.

Hope it helps you guys a little.

Thanks for the great work!

OK. It was working better till 11/30/10. Now the problem is back again and I have to refresh the page more than 25 times sometimes to get it working. :(

Today after trying all the suggestions here, finally the one that worked out for me was to turn off the Flash hardware accelerator. It is working great now. I didn't have to reload the page even 1 time. Thanks all for the suggestions. Happy Holidays!

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36 / M / Brighton
Posted 11/19/10 , edited 11/19/10
Got 10,1,102,64 here and all the video's I have tried to watch on here have crashed in the first few seconds of the page loading.
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36 / M
Posted 11/19/10 , edited 1/4/15
I have It crashes here, but I can immediately go to Youtube or other video site and it works, instantly come back here and it fails each time.
Windows 7
FF 3.6.12
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34 / M / IL
Posted 11/19/10 , edited 11/19/10
I have the newest version and the video seems to work perfectly fine for me. Just thought I would throw that out there.
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31 / M / California
Posted 11/19/10 , edited 11/19/10
After reporting your issues here, I would suggest installing the preview release of Adobe Flash 10.2 (Square) as a temporary fix.

Though, as with any unofficial release, you will need to completely uninstall it before installing a new stable release, later on. So please keep that in mind. Proper instructions for completely uninstalling Adobe Flash can be found in the link below.
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28 / M / Toronto
Posted 11/20/10 , edited 11/21/10
yo same here
crashing like a muthafucka
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50 / M
Posted 11/20/10 , edited 11/21/10 and it is crashing regularly, very frustrating.
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35 / M
Posted 11/21/10 , edited 11/21/10
Noticed that problems seem to occur only while trying to watch late episodes from any series, got no or less problems with older episodes.

And seems to work quite fine with IE, problems with FF.

Hope that helps someone.
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35 / M / San Francisco, CA
Posted 11/22/10 , edited 11/22/10
Can you guys try installing 10.2 as BasouKazuma mentioned? This may help.
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29 / M
Posted 11/23/10 , edited 11/23/10
Same issues here with Flash version (videos crashing regularly) on Firefox.

The Flash "Square" player that BasouKazuma mentioned isn't a new version per se, rather it's the preview release version of 64-bit not exactly stable (although my experience with it in Linux is much better than the Linux 32-bit versions).

For what it's worth, restarting the browser usually does the trick for me (instead of just continuously refresh the page).
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31 / M
Posted 11/25/10 , edited 11/26/10
Same as everyone else. Been crashing for the past two weeks, got frustrated and started watching on Hulu...but I would really like to come back soon!
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35 / F / Cheyenne, WY
Posted 11/25/10 , edited 11/26/10
What a peculiar problem!

On my husband's computer (with Firefox and Vista) Crunchyroll works fine. On my laptop (with Ubuntu and Firefox) Crunchyroll works fine. All with latest versions of everything.

But on MY computer with Windows 7 (64 Bit) and the latest Flash ( I get a crash every time I start a video in Crunchyroll using either IE (8.0.76) or Firefox (3.6.12). And it's ONLY Crunchyroll that has this problem. All the other websites with Flash work fine.

I attempted to install Adobe Flash 10.2 (Square). As far as I know I did install it. But everything kept saying I needed a newer version to play videos. It was like I had no Flash installed at all. So that was no good for me.

This problem is a recent one, as Vyse05 says. It's very odd that it works fine on Vista and Ubuntu but not my computer. It makes me wonder if there was a recent change on someone's part (Crunchyroll or Adobe) that's causing this conflict. Hm!

Anyway, with Flash this was the crash message I got in IE. Hope this helps some:

IE crash message is this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16671
Application Timestamp: 4c86f9be
Fault Module Name: Flash10l.ocx
Fault Module Version:
Fault Module Timestamp: 4cc0fef8
Exception Code: c0000005
Exception Offset: 000cd5c2
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

PS: I use Avira Antivirus and Adblock is turned off and this happens whether signed in or not. Dunno if that matters.
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34 / M / Pizza or hotdogs?
Posted 11/26/10 , edited 11/26/10
Adobe flash
Windows 7 64bit
crunchyroll worked last night updated flash before i shut down for the night it didn't work today....
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Posted 11/27/10 , edited 11/28/10
Lots of Flash crashes (unusable) with both Firefox and Iron(Chrome). Plugin, Win7x64.

IE8, Flash Player 10 ActiveX works fine with Crunchyroll, so not I'm not dead in the water...
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