Post Reply Very Disapointed Premium Member
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Posted 2/22/13 , edited 2/22/13
Hello Staff of Crunchryoll,

Can you please tell me why i was charged on my Visa twice for the amount of $6.95 in less than 2 weeks?
(exactly 10 days from the two charges)
Otter Modder
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Posted 2/22/13 , edited 2/22/13
You should send them an email. They respond faster to those and money things are usually more private.
Ronin
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Posted 2/22/13 , edited 2/22/13
Also, please read #17 in this FAQ I made. It covers this issue in detail so people can diagnose it themselves before deciding if they need help from customer support.
http://www.crunchyroll.com/help?topic=premium_member#17
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