Post Reply "Try Cruncyroll Again" Promo Email Code
1003 cr points
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Posted 10/13/13 , edited 10/14/13

I received a Crunchyroll email saying:

We have an awesome Fall 2013 lineup of 41 titles, and we want you to try Crunchyroll again!

When I try to signup with the promo code in the email I get an error message saying my credit card has already been used for a free trial. How am I supposed to try Crunchyroll again if I can't use my credit card again?

Thanks in advance!
35567 cr points
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27 / Canada
Posted 10/14/13 , edited 10/15/13
I don't think you can use two promo codes with the same credit card. You probably had a 2 weeks/1 month free and canceled your membership after and tried to re-use a promo.
69761 cr points
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38 / M / San Francisco
Posted 10/16/13 , edited 10/16/13

You can reach out for one on one troubleshooting using the 'Contact Us' link at the bottom of the page!
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