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Can't Cancel Subscription?

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16025 cr points
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Posted 29 days ago , edited 29 days ago
I am having the same problem as OP.

I have no pending payments, I can see from my bank and my history.

I am extremely frustrated, and can't even check my crunchy roll inbox, because it is conveniently disabled.

I have never had an experience like this before.
Sasugi 
5 cr points
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Posted 20 days ago , edited 20 days ago
Maaan I have this same problem and now I see this happens to many people! I want to cancel too, this is incredible! If I knew this would happen I wouldn't had taken the "free trial"
Juts89 
7 cr points
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Posted 17 days ago , edited 17 days ago
I would like to cancel as well and cannot for the same reasons of a pending payment. Please cancel the subscription .
5 cr points
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Posted 8 days ago , edited 8 days ago
I would like to end my premium membership. I have tried to cancel several times by pressing the "cancel" button above "upgrade", however the website does not process anything. The "cancel" button is not working.
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Posted 3 days ago , edited 3 days ago
Never seen anything like this. Extremely hostile method to illicit money from your clients. I got the same thing. you may not cancel your membership at this time... who are you to say?? It's my card, my money and its the law. I can't believe no one has sued you yet.

CANCEL MY ACCOUNT NOW
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Posted 2 days ago , edited one day ago
I also cannot cancel my premium membership,they keep me on a "pending" when i payed. I even contacted them and they stopped replying
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Posted one day ago , edited 20 hours ago
Well, seeing as how everyone seems to be having this issue I don't feel so bad. I can't cancel my premium membership even after excessive button smashing of the 'cancel membership' button. I then attempted to contact support and every time I attempt to send my support ticket it tells me that I need to 'choose a problem category' and 'choose a problem type' even though there aren't any drop down boxes for me to do so. So if anyone has advice or just plain wants to help a gal out I would greatly appreciate it.
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