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Crunchyroll Now on FireTV!

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63 / M / Earth
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Posted 10/5/17 , edited 10/5/17

Virginia341 wrote:

Yesss Crunchyroll on my firestick will Work fine but once I re open the app nothing will work. Not until I got to manage apps force stop and clear cache for Crunchyroll to work again and it’s annoying!!! When will this get fixed ???


I don't know when (or even if), but yes, it can be frustrating when I forget.

Two things, though.

1) when you are done watching for even an hour or so, back out of the app with the back-arrow button only (do not use the "home" button) until you get to the quit prompt, then quit. This prevents your connection from timing out (most of the time).
2) Also, when the error does occur, try doing a power cycle first before going through the clear cache/data process. Save that for only a last resort if the power cycle doesn't work either. That can (most of the time) save you having to log in again.
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31 / F
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Posted 10/7/17 , edited 10/7/17
wowo that's so amazing can't wait to try this
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31 / F
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Posted 10/7/17 , edited 10/7/17
crunchyroll rocks
319 cr points
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39 / M
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Posted 2/22/18 , edited 10/13/19
Crap app. Needs to restart the fire stick OVER AND OVER AND OVER to keep videos playing.
11795 cr points
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45 / M / NC
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Posted 2/25/18 , edited 2/25/18
Coding issues? Good luck!
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50 / F / Michigan, USA
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Posted 2/26/18 , edited 2/26/18
Thanks so much. I've been going crazy the last 2 weeks trying to figure it out. This Firestick gives me too many headaches.
Bukuma 
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Posted 3/24/18 , edited 3/25/18
App is broken for me right now. Doesn't remember my queue or watch history. Logging out and back in doesn't work. Only remembers when I uninstall and reinstall. If I watch a show it doesn't appear in history later either but it does let me watch stuff.
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Posted 6/16/18 , edited 6/17/18
Bukuma, I'm having the same problems. It won't even let me log out of the app though.

I went into the FireTV settings, applications, and manage installed applications, then did clear data on it. I had to login again, but a bit faster than uninstalling/re-installing.

It restored my queue/history from the site, but we'll see how long it lasts.
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Posted 8/31/18 , edited 8/31/18
I`m currently experiencing similar issues on my PC i.e. website works ok for everything except playing videos though strangely the app on my Amazon Kindle seems to be ok.
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Posted 9/4/18 , edited 11/28/18

Bukuma wrote:

App is broken for me right now. Doesn't remember my queue or watch history. Logging out and back in doesn't work. Only remembers when I uninstall and reinstall. If I watch a show it doesn't appear in history later either but it does let me watch stuff.


Same here.. When are we getting an updated fire tv app with all the amazing improvements seen here in the web!
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Posted 10/17/18 , edited 10/18/18
About ready to give up on Crunchyroll all together, the app will load, but then freezes or repeats infinitely on just ads, even had premium and still was getting ads. So that's just more reason to just go to Hulu and other services for anime since they maintain their streaming platform.

As for those people dealing with the "missing history," on your front page, just go to the Fire TV app settings, and clear the data on the Crunchyroll app. It'll force you to log back in, but your history and favorites will return.
Bukuma 
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Posted 11/28/18 , edited 11/29/18

envilgt wrote:


Bukuma wrote:

App is broken for me right now. Doesn't remember my queue or watch history. Logging out and back in doesn't work. Only remembers when I uninstall and reinstall. If I watch a show it doesn't appear in history later either but it does let me watch stuff.


Same here.. When are we getting an updated fire tv app with all the amazing improvements seen here in the web! :)


End of November now this bug still isn't fixed.
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Posted 12/27/18 , edited 12/28/18
Are we ever getting a better experience outside the website?
I want to watch this in my big screen without having to cast or hookup my computer to my tv.
SogAxe 
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Posted 12/30/18 , edited 12/31/18
Please fix this app for amazon fire im so sick of uninstalling and reinstalling to see my que
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Posted 12/31/18 , edited 12/31/18

SogAxe wrote:

Please fix this app for amazon fire im so sick of uninstalling and reinstalling to see my que


FWIW, I've typically find two big issues in my use:

In cases where I login and I get no data for my queue/history: I can usually clear app data and login again. Seems to happen infrequently almost like the cached login data expires after some months but isn't handled properly in the app. Once or twice I had to both uninstall and remove the key in my account settings :X.

In cases where the damned thing crashes I've usually found it related to bringing an episode or a series into view. E.g. I keep Charger Girl S1E6 towards the end of my queue because the apps on my Fire TV crash whenever I scroll too close to it. Sometimes this also occurs in the updated episodes view, so I am guessing it is episode specific not just series specific.

Other things like issues with promo videos or whether back might go a little too far back, are fairly minor.

In general Crunchyroll has sucked at supporting their applications compared to their web page. But at least their Fire TV app doesn't crash anywhere near as often as their Xbox One app....which is basically the worst they have, lol.
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