Post Reply Guest pass Not working
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Posted 6/21/17 , edited 7/15/18
After redeeming some guest passes, i realize that since the 20th of june my accont will not allow me to watch premium member episodes. i just wish to know if there is a reason the guest passes are not working for me right now
15 cr points
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Posted 6/21/17 , edited 7/15/18
I just redeemed a guest pass and have checked my inbox. it does indeed say it is active, but it still does not allow me to watch things like for example the newest episode of boruto
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Posted 6/21/17 , edited 6/21/17
One possibility is that if you have redeemed 10 of them in a six month period, you can't redeem any more until enough time passes to reset the count.

Another possibility is that if whoever you got them from cancelled their own subscription, that would invalidate them and they wouldn't work.

If neither of those is the issue, then you can try to ask support: /contact, perhaps something is incorrect in your records, but free passes are a privilege, not a guaranteed right, so that may or may not help.
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