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Post Reply Fairy tale on PS4 randomly stopping
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Posted 6/28/17 , edited 6/29/17
Fairy tale on the PS4 is randomly stopping - almost as if it isn't loading - after ~15-45 seconds. However I'm able to watch other animes on the PS4 just fine. Fairy tale also streams fine on the iPhone for my wife.

We have tried restarting the PS4, deleting and reinstalling the app, and changing controllers. Nothing fixed it though.

Anyone encounter this?
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Posted 7/3/17 , edited 7/3/17
I got the same issue with saki. Stops after like 40 seconds. If I fast forward/start where I quit it'll do so correctly, but will still stop after about 40 secs of playing (at which point no amount of rewind/forward will fix it)

Stream works perfectly on firefox though.

I get a similar problem with Flip Flappers, the sound playback works, but the video freezes.
Here again, works perfectly on firefox.
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Posted 7/4/17 , edited 7/4/17
I ran into a similar problem with the first episode of the second season of Sound! Euphonium. I was able to binge the entire series on the ps4 with no problems except for this one episode. The video kept freezing after 40 or so seconds while the audio continued on. This seems to be a problem specific to the ps4 because I switched to watch this episode on my phone and it worked just fine.

If there was some kind of report episode as not working on the ps4 app that would be great.
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Posted 7/14/17 , edited 7/14/17
Same here. The first couple episodes were fine but all episodes since will freeze. I can continue the stream from where it paused, but have to return to the episodes list and resume. This works the same on Crunchyroll or VRV but only on the Sony apps, not web versions. Seems like it's a source issue.
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Posted 7/24/17 , edited 7/24/17
I'm having the exact same problem. I've tried everything, even using a different PS4 entirely and the issue is the same. 30 seconds of video and then it just stops. But every other show works perfectly.
Aknedn 
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Posted 7/28/17 , edited 7/28/17
Same problem with Fairy Tail. Watching the first 5 episodes went fine in my PS4. After that, I can watch about 1 min 10 secs of an episode. Then it will freeze. The only thing that works is to exit out and then choose the video again. And again it will freeze after 1 to 2 mins. It makes no difference if I choose "start from the beginning" or "resume at (time)"

Playing other videos from other series works fine.
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Posted 7/30/17 , edited 7/30/17
Same problem here on my ps4....
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Posted 8/1/17 , edited 8/2/17
Same here. Has this been reported? Is it being worked on? Anyone hear anything from customer service?
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Posted 8/2/17 , edited 8/2/17
Also have the same issue. Thought it was a problem for last night but tried it again this afternoon and ran into the same problem.
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Posted 8/10/17 , edited 8/11/17
same issue here, watching Fairy Tale. It does not seem like anyone is paying attention to this forum. but let's by all means keep complaining. Maybe some day somebody from crunchyroll will actually reply.
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Posted 9/4/17 , edited 9/5/17
Crunchyroll should ask Netflix how they got their Fairy tail to work so they finally fix this damn mess
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Posted 9/6/17 , edited 9/7/17
crunchy roll is playing ninja on this topic... I find it very frustrating that I pay for prem and can't even watch the shows I like without it stopping every 5 seconds.. Please fix!!
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Posted 9/6/17 , edited 9/7/17
When this happens, if you wait will the video start playing again or is it permanently frozen? Are the other animes that you watch on your PS4 that don't have this issue available in HD?
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Posted 9/9/17 , edited 9/10/17
I'm having this problem with Fairy Tail on both the PS3 and the PS4. It works fine on my iPad as well as on Chrome on my PC. On episode 1, it kept freezing every minute or so, which made it impossible to watch. After watching the first 48 episodes on Netflix with no problem, I tried it again on Crunchyroll. WIth episode 49, the audio stuttered at first, and the video wouldn't play at all.

I haven't had this problem with any other anime yet.
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Posted 9/9/17 , edited 9/10/17

Magycmyste wrote:

I'm having this problem with Fairy Tail on both the PS3 and the PS4. It works fine on my iPad as well as on Chrome on my PC. On episode 1, it kept freezing every minute or so, which made it impossible to watch. After watching the first 48 episodes on Netflix with no problem, I tried it again on Crunchyroll. WIth episode 49, the audio stuttered at first, and the video wouldn't play at all.

I haven't had this problem with any other anime yet.


Very strange that just Fairy Tail doesn't work on the PS4 and PS3 Crunchyroll app. The only thing I can recommend is to watch it on the devices that it does work on until this issue is fixed.

Not sure if anyone in this thread has done this yet but you could submit a report to Crunchyroll about this issue.

www.crunchyroll.com/contact
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