Episode errors on Apple but works find on PC

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Posted 8/3/17 , edited 8/4/17
I have been trying to watch
"Looking up at the half-moon" on my Apple tv. but i keep getting and error saying
"Something went wrong. This video is currently unavailble"
Yet i can watch it on my computer with no error at all.

I am in the US. and it is on the US list of animes by region.
My OS version is 10.2.2 and i checked for any updates and there werent any.

What is going on? I wanted to watch this on my apple tv with my husband but its giving me the error..
it is NOT easy for me to connect my computer to my Tv as they are in different rooms. Please help!!
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62 / M / Earth
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Posted 8/4/17 , edited 8/4/17
First, check your video settings to make sure you have explicitly set them, and not just left the defaults, for both mature content and also for Language = US english:

/acct/?action=video

If that fails, then put in a support request: /contact
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