Post Reply Access Xbox One account on PC?
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Posted 8/13/17 , edited 8/13/17
Hi! I have a CR subscription on Xbox One. How do I access it on the PC?

Thanks!
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Posted 8/13/17 , edited 8/13/17

Veeblur wrote:

Hi! I have a CR subscription on Xbox One. How do I access it on the PC?

Thanks!


You need to log in to the website using the same email address/password combination that you are using to log into the app on the Xbox console.
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Posted 8/13/17 , edited 8/13/17
Thanks for the response. I neglected to mention what I've done so far.

I originally subscribed on Xbox One using the email linked to my default gamertag. Then I went onto this site and entered the same email into the create account slot (a mistake). However, CR allowed me to create a new account using this email rather than catching my existing account. I then assumed that the web subscription DB isn't identical to the XONE app (a bad assumption), and determined I need to link the two.

I also looked for user settings in the XONE app following your response, but I failed to see anything regarding settings and then the app inconveniently stopped being able to connect to the server. I tried reinstalling the app, but still cannot connect to the server. Any suggestions are gladly welcomed!
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62 / M / Earth
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Posted 8/13/17 , edited 8/14/17
Put in a support request so that they can investigate having multiple accounts by using your email address. and potentially your payment information: /contact
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Posted 8/13/17 , edited 8/14/17
I'll give that a try. Thanks!
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Posted 11/17/17 , edited 11/17/17
I have the same problem except I have quadruple checked my log in info for my xbox account and crunchyroll still says the log in information does not match. I PAY FOR YOUR SERVICES BUT MY ACCOUNT INFORMATION ISNT CORRECT? WHAT ACCOUNT ARE YOU BILLING THEN?
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