Post Reply Any way to force you to re-login to the account?
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Posted 8/21/17 , edited 8/22/17
My account got hacked around a month ago, and I've changed the password several times and removed all devices since then, but it seems that at least one person is still using my account to watch episodes, which I can see from the viewing history.

From what I can tell, they're not being asked for the new password, even when I change it.

Is there any way to force people to have to log in again?
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Posted 8/21/17 , edited 8/22/17

TangoBunny wrote:

My account got hacked around a month ago, and I've changed the password several times and removed all devices since then, but it seems that at least one person is still using my account to watch episodes, which I can see from the viewing history.

From what I can tell, they're not being asked for the new password, even when I change it.

Is there any way to force people to have to log in again?


Might be someone in your family or idk, its impossible that they can keep going into your acc if you removed all devices
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Posted 8/21/17 , edited 8/22/17

cuthysmalz2 wrote:


TangoBunny wrote:

My account got hacked around a month ago, and I've changed the password several times and removed all devices since then, but it seems that at least one person is still using my account to watch episodes, which I can see from the viewing history.

From what I can tell, they're not being asked for the new password, even when I change it.

Is there any way to force people to have to log in again?


Might be someone in your family or idk, its impossible that they can keep going into your acc if you removed all devices


It's definitely not someone in my home, and I'm noticing that it doesn't ask me to log in again on PC, so even with app devices removed, PC users presumably don't have to log in again.
Der Zoodirektor
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Posted 8/22/17 , edited 8/22/17

TangoBunny wrote:

My account got hacked around a month ago, and I've changed the password several times and removed all devices since then, but it seems that at least one person is still using my account to watch episodes, which I can see from the viewing history.

From what I can tell, they're not being asked for the new password, even when I change it.

Is there any way to force people to have to log in again?


Sessions on apps take some time to expire, so you might see some activity for the time being.
They cannot do anything but watch and - depending on the app - change the queue. They don't have access to any settings or billing details.
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