Account stolen, no answer from support
Posted 8/22/17 , edited 8/22/17
Hello,
Saturday evening, I received e-mail notification that my premium account's email was being changed from mine to someone else's. I did not authorize this. Now I can't access my account. The person has already attempted to purchase a 1 year subscription. I have records to prove I am the owner of the account. I contacted support via email as soon as I found the theft sunday morning. Have not been responded to yet. Need help urgently on this matter.
Der Zoodirektor
27135 cr points
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36 / M / Germany
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Posted 8/22/17 , edited 8/22/17
What's your proper user name?
Dragon
69708 cr points
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Posted 8/22/17 , edited 8/22/17
Looks like they nuked the account used to post this, so closed
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