Post Reply Email saying password was shared?
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Posted 9/1/17 , edited 9/1/17
I just received an email from Crunchyroll asking me to reset my password because it has been shared - somewhere-. I appreciate the heads up, but is there any more info on this or is my OCD mind just left to wander now?
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Posted 9/1/17 , edited 9/1/17

Asuka-02- wrote:

I just received an email from Crunchyroll asking me to reset my password because it has been shared - somewhere-. I appreciate the heads up, but is there any more info on this or is my OCD mind just left to wander now?


There are places called paste sites where hacked sites data is posted. You should always use a unique password on every site where you have an account set up. Read more here: https://haveibeenpwned.com/
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Posted 9/1/17 , edited 9/1/17
I am aware of haveibeenpwned.com, however the breaches containing my info are all at least a year old. I guess my question is, is this a new leak from just today or very recently? I've never gotten an email like this from them before. Was this sent to many people or was mine somehow singled out, etc. etc? I'd appreciate someone from the staff weighing in on this.

And I have already changed all of my passwords, or am in the process of doing so.
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Posted 9/1/17 , edited 9/1/17

Asuka-02- wrote:

I am aware of haveibeenpwned.com, however the breaches containing my info are all at least a year old. I guess my question is, is this a new leak from just today or very recently? I've never gotten an email like this from them before. Was this sent to many people or was mine somehow singled out, etc. etc? I'd appreciate someone from the staff weighing in on this.

And I have already changed all of my passwords, or am in the process of doing so.


yes there was a new leak with over 7 million accounts with passwords stolen.
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Posted 9/1/17 , edited 9/1/17
Oh wow. When was this? And was it crunchyroll info only or a mix of stuff?
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Posted 9/1/17 , edited 9/1/17
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Posted 9/1/17 , edited 9/1/17
Ah I actually already saw that news story the day it broke. Glossed over it when I shouldn't have and already completely forgot about it.
Guest Pass Litter Moderator
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Posted 9/1/17 , edited 9/2/17

Asuka-02- wrote:
I'd appreciate someone from the staff weighing in on this.


CR staff do not routinely monitor the forums, especially the discussion forums, where you first posted this.

I've moved this over to Site Support / Minor Questions. That is also used primarily for user to user assistance, but there is one support staff person who does seem to keep an eye out there a bit. Not sure if he'll weigh in here though because he probably would not be able to add much that others haven't already said.
Der Zoodirektor
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Posted 9/2/17 , edited 9/2/17

Asuka-02- wrote:

I just received an email from Crunchyroll asking me to reset my password because it has been shared - somewhere-. I appreciate the heads up, but is there any more info on this or is my OCD mind just left to wander now?


Yours was probably one of the accounts we reset yesterday. Your account was being accessed from a French proxy server that was involved in account takeovers and fraud. These criminals collect large numbers of accounts via stolen credentials and then use them to farm guest passes and premium accounts in general.
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